Legacy app
Documentation of the structure, presentation, and experience is now ready for your review and feedback. This package includes the revised information architecture (IA) in a sitemap along with functionally annotated wireframes to aid shared understanding and guide implementation. We look forward to your feedback and thank you as always for working with us on this exciting project!
November 19, 2025
Journey completion content simulator
Outline the complete experience of Account Holders to develop a shared vision on the experience with customer outcomes.
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September 2025
Usability testing sessions and analysis
Comprehensive analysis of 8 users. Key findings on use cases and expectations for getting started experience making progress on checklist.
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August 2025
Wireframe prototype for Account Holder experience
Low-fidelity layouts for the core application screens. Focus is on information architecture and navigation hierarchy before visual design begins.
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April 2025
Draft user journey
Outline the complete experience of Account Holders to develop a shared vision on the experience with customer outcomes.
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January 2025
Literature review and competitive analysis
Establish foundational knowledge on project domain to identify industry standards, research questions, and hypotheses and understand market gaps and opportunities.
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